About Us

Euro Trade Management is an outsourced business solution provider with a world wide network of multi-channel contact centres capable of handling email, web, telephone enquiries 24 hours per day, 365 days a year. All our agents undergo extensive training in client products and company ethos. We work in partnership to deliver an outstanding service. Our outsourcing business solutions are tailor-made to meet your specific business requirements.
Euro Trade Management specializes in leveraging cost competitive offshore alternatives.

Euro Trade Management is the place where highly competent people along with innovative technology combine to bring you the best call center and outsourcing services.
Our work philosophy is shaped around understanding the small or medium enterprise that needs to outsource its non-core yet critical business processes. 
We provide a number of customer-centric services to such business', which allows for greater visibility and better understanding of their products or services to their present as well as potential customers. 

Here are a number of key areas that define and we benchmark how we define and measure being the best. These are:

  • Quality
  • People
  • Service
  • Technology
  • Growth

  • To create a greater level of client satisfaction
  • To provide our clients with a measurable reduction in costs
  • To add value to our client’s organisation

At Direct Response we love what we do! We strongly believe that by enjoying what we do and by being empowered to do it we can deliver great service to our customers.